Terms and Conditions
The Mindfulness Network wish to ensure there is clarity and transparency in Our commitments to each other in order to ensure that You and others have a positive experience of Our Events. To enable this, We kindly request that You embrace and comply with these Terms and Conditions of Our services. Please read them carefully before You book with Us as they provide You with the information on how We will provide the services, Our payment terms, cancellation terms and other important information.
- “Event” means any single or multi-session event offered on Our Website.
- “You” means the person or organisation who books an Event.
- “Website” means the websites at https://www.mindfulness-network.org/ and https://community.mindfulness-network.org and Our company social media pages.
- “The Mindfulness Network” means the Mindfulness Network, whose registered address is PO Box 3647, BARNET, EN5 9TT and whose charity registration number is 1177800, referred to as “We” and “Us”
By submitting an application form to the Mindfulness Network, You are signifying Your agreement to and acceptance of these Terms and Conditions. The application form incorporates these Terms and Conditions and constitutes a legally binding contract (the “Agreement”)
These Terms and Conditions may change from time to time, and the latest version will appear on Our website. All references to Terms and Conditions will refer to the latest version of these Terms and Conditions.
Once You have made an application You will be requested to pay the amount due. Your place is not booked, until payment is received and You have received email confirmation from The Mindfulness Network that You have been accepted on to the event. If Our invoice is not paid by the due date, the place will be released for other participants on the waiting list. This process reduces last minute cancellations, ensures that invoices are not left unpaid and that all places are allocated.
Applications will be accepted on the basis that You have met all the pre-requisites. If Your application is not accepted and You have already made payment then You will be refunded any payment that You have made in full.
If Your application is within four months of the Event start date or the Event is under £500, You will be requested to pay for the full amount of the Event which must be paid within 7 days.
If the application is more than four months in advance of the Event start date and the Event is over £500, You will have a choice of paying a deposit or the full amount which must be paid within 7 days.
If You pay a deposit, four months before the Event start date You will be invoiced for the remaining balance which must be paid within 7 days.
£100 of the amount You pay will be non-refundable (except if an application is rejected by Us). For Events that are less than £100, the non-refundable deposit will be £30.
Recognising the large administrative overhead of dealing with employers, We will add a £50 non-refundable surcharge if the employer is paying directly; where possible We would recommend that applicants pay themselves and reclaim on expenses to avoid the charge. Responsibility for payment remains with the attendee. Please note: the employer rate does not offer a deposit option and the full amount must be paid up front.
Please do not make any travel arrangements until after You receive email confirmation of Your booking. The Mindfulness Network cannot be held liable for any travel costs.
Payments may not be transferred between Events except as part of Our cancellation policy.
You may withdraw Your application more than three months prior to the event start date at which point You will be offered a refund, minus the £100 non-refundable deposit. Alternatively, You may wish to credit the amount You have paid, minus the £100 non-refundable deposit, towards a future event within 18 months.
If You cancel Your place between three months and two weeks before the event start date, for any reason, no refund will be offered. If We are able to reallocate Your place to someone on the waiting list, We will offer to credit the amount You have paid, minus the £100 non-refundable deposit, towards a future Event within 18 months.
If You cancel within two weeks of the Event start date for any reason, no transfer, refund or forward credit will be offered.
No refunds or forward credits will be offered after the Event has started, for example, if You leave the event or fail to turn up to an Event.
We strongly recommend participants have adequate insurance to cover any cancelled travel or personal expenses, as We cannot make reimbursements over and above Our cancellation policy.
The Mindfulness Network reserves the right to move events online where in-person Events are not possible due to coronavirus (COVID-19) related requirements or any other considerations. We will notify participants of any changes via email and reimburse any the difference between what You paid when booking and the online price by way of a forward credit or refund. If You would prefer to reschedule for an in-person event We would invite You to get in touch by contacting firstname.lastname@example.org for a forward credit or refund.
If, in exceptional circumstances, an advertised teacher is unable to lead an Event, the Mindfulness Network will attempt to find an alternative teacher. If We are unable to, and the Event has two advertised teachers, then the Event may go ahead with only one teacher who will be supported remotely by the Mindfulness Network team.
In the unlikely event that, due to unforeseen circumstances, the Event has to be cancelled by Us, We will offer a forward credit for any fees paid to Us by participants. Our liability is limited to crediting only Our Event fees, and not any personal expenses You may have incurred.
Please be patient while We process financial requests. You can contact Us via email@example.com.
Requirements, Attendance and Conduct
You must advise Us at the time of making Your application if You have any specific needs so that We can contact You to discuss Your requirements.
You must be at least 18 years of age to attend any of Our Events.
You must be able to speak and read English to a level where You are able to interact fluently with native speakers, communicate effectively and understand everyday language and should not require translation during any part of the course itself. We reserve the right to withhold certification if this is not the case.
You must meet the specific pre-requisites as stated on application for each Event. We reserve the right to reject any application, to withhold course certification or to ask You to leave a course at any time if You are not able to provide sufficient evidence that course requirements have been met and You agree to do so immediately.
If an Event is being delivered online You must have access to a computer or laptop with a webcam, have good broadband, and be capable of running Zoom.
For all Events delivered in person (rather than online) It is Your responsibility that You have a valid visa and can comply with all immigration requirements before booking a course. All travel costs and other expenses are entirely Your responsibility.
You must ensure that You comply with all health and safety, licensing and other rules and regulations of the venue or applicable to the venue. It is Your responsibility to familiarise Yourself with any rules and regulations that apply.
You are expected to behave respectfully and politely throughout any Event. We reserve the right, at Our sole discretion, to ask You to leave an Event if Your behaviour is deemed by the teachers to be disruptive in any way and You agree to do so immediately. In such circumstances no transfer, refund or forward credit will be given.
Please arrive on time for any Event. Full attendance at the Event is necessary to receive certification.
By applying for an Event, You assume responsibility for ensuring You are physically and psychologically fit to participate in the Event and that You have consulted with Your doctor or psychologist as necessary. Whilst the Mindfulness Network or its staff or representatives make no judgement as to Your fitness to participate in an Event, You should inform the teachers privately of any personal concerns that may arise as the Event progresses. If for any reason the teachers find it necessary to ask You to leave the Event then You agree to do so immediately. In such circumstances a refund, minus the £100 non-refundable deposit, will be given.
Some of the activities undertaken on the Events are movement or floor based. It is always Your responsibility to make a decision about whether to participate to take part in a particular activity. if there is any doubt, the decision should always be to exercise caution and We recommend that You consult a doctor or health professional if You are ever unsure whether an activity is safe for You.
None of Our events are intended to be a substitute for counselling, psychotherapy or on-going medical advice from a qualified medical practitioner and subject to this clause the Mindfulness Network excludes any liability relating to any statement or representation made in respect of the therapeutic, psychological or medical benefits of Our services or Events. Any unresolved issues which may surface for You and which may warrant medical treatment, counselling or psychotherapy will be at Your own risk and expense.
You attend and participate in an Event at your own risk. We accept no liability for:
- any costs or expenses arising out of or in connection with any Event,
- loss or damage to personal property
- personal injury, except as set out below.
- loss of data, profit, revenue, use, business, anticipated savings, goodwill, reputation or opportunity, financial or economic loss or any indirect or consequential loss or damage
Liability is specifically excluded in respect of any dietary, health or other special requirements. If You have a specific requirement, please contact the venue directly in advance to ensure they can accommodate You and make Your requirements known to the venue on Your arrival.
To the extent permitted by law We exclude all warranties, conditions, representations or other terms whether expressed or implied.
The Mindfulness Network shall not be responsible for any loss or damage, whether in contract or in tort (including negligence), that are beyond Our foreseeable control.
Nothing in these Terms and Conditions excludes or limits Our liability for death or personal injury arising from Our negligence, or Our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.
Notwithstanding the above, You acknowledge that Our total liability to You in respect of any loss arising under or in connection with the Agreement, whether in contract, tort (including negligence), breach of statutory duty, or otherwise shall in no circumstances exceed the total amount received by the Mindfulness Network under the Agreement.
We take the confidentiality of those who come to Our Events and those who work with Us very seriously. Teachers and staff members are under obligation to keep Your information confidential (except as otherwise required by law), however please note we have a Safeguarding Policy and in exceptional circumstances, where there is risk of harm, we may share information with our safeguarding officer. Please refer to Our Safeguarding Policy on Our website: https://home.mindfulness-network.org/wp-content/uploads/2020/09/MN-Safeguarding-Policy-April-2019.pdf
From time to time, participants at an Event may share sensitive information. We expect You to treat any information shared as confidential. We reserve the right to ask You to leave an Event if such information is shared inappropriately, and You agree to do so immediately. In such circumstance no transfer, refund or forward credit will be given.
At all times, The Mindfulness Network will retain ownership of all intellectual property in relation to Our Websites, Our Events and any other services provided, including all training materials. Use of these services does not give You any ownership on the service, it’s content or any trademarks or logos used.
Material (including recordings) on Our Websites or made available at Our Events cannot be amended, adapted, copied, republished, translated, disseminated, made available distributed in any way without the specific permission of the Mindfulness Network.
The Mindfulness Network will not be liable for any failure or delay in the delivery of an Event which is caused by circumstances beyond its reasonable control, including but not limited to strike, lock-out, labour disputes, acts of Gods, acts of terrorism, war, riot, civil commotion, malicious damage, compliance with a law or governmental order, rule, regulation or direction, accident, breakdown of plant or machinery, insolvency or bankruptcy of either party or any third party, fire, flood, snow and storm, exceptional weather conditions, difficulty or increased cost in obtaining workers, goods or transport and other circumstances affecting the supply of goods or services.
Each of the paragraphs of these Terms and Conditions operate separately. If any court or relevant authority decided that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
The failure by either You or Us to enforce any obligation under these Terms and Conditions at any time or for any period does not be a waiver shall not be considered a waiver of the either party’s rights at any time subsequent to insist upon enforcing that term or any other term of these Terms and Conditions.
These Terms and Conditions are the entire Agreement between these parties and supersede all prior agreements and understandings, whether implied, written or oral, between the parties.
Rights of Third Parties
No term of these Terms and Conditions is enforceable under the Contracts (Rights of Third Parties) Act 1999 by any party who is not a party to it.
We always aim to provide a high standard of care in all Our services. Our staff, supervisors, trainers, retreat leads, supervisee, trainees and retreatants views are important to Us and help to ensure Our services are consistently meeting people’s needs. If You are unhappy with any of Our services, it is important that You let Us know so We can address the issue and improve Our standards wherever possible. We will take any complaints seriously and aim to respond promptly, fairly and effectively. Please refer to Our Complaints Procedure on Our website: https://home.mindfulness-network.org/wp-content/uploads/2021/03/MN-Complaint-Procedure-Feb-21.pdf
Law and Jurisdiction
These Terms and Conditions are governed by English law. This means the Agreement and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) will be governed by English law. Both parties agree that the courts of England and Wales will have exclusive jurisdiction.